Shipping policy
At ETHERVA, we believe your ingredients should arrive at your door simply and reliably. That’s why we offer FREE SHIPPING on all orders across the United States, with no minimum order value.
Free Shipping Across the United States
We offer complimentary shipping on all ETHERVA products delivered within the United States.
There is no minimum purchase required to qualify for free shipping. The shipping cost displayed at checkout will be $0 for eligible U.S. orders.
Order Processing
Orders are generally processed and dispatched within 1–3 business days after payment has been successfully received.
Orders placed on weekends or U.S. holidays may begin processing on the next business day.
Once your order has been dispatched, you will receive a shipping confirmation with tracking information whenever tracking is available.
Delivery Times
Most U.S. orders are delivered within approximately 3–7 business days after dispatch, depending on the destination and the carrier.
Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to weather, carrier disruptions, holidays, peak shopping periods, or circumstances beyond our control.
Order Tracking
When tracking is available, your tracking details will be provided by email once your order has shipped.
Please allow some time for the carrier’s tracking system to update after your shipment has been scanned.
Shipping Address
Please make sure your shipping address is complete and accurate before placing your order. ETHERVA is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided at checkout.
If you notice an error in your shipping address after placing an order, please contact us as soon as possible. We will do our best to assist, but we cannot guarantee that an address can be changed after an order has entered processing or been shipped.
Lost, Damaged, or Delayed Shipments
If your order appears to be significantly delayed, lost in transit, or arrives damaged, please contact us with your order number and relevant details.
For damaged packages, photographs of the shipping box and the product may be requested so that we can work with the shipping carrier to resolve the issue.
International Shipping
At this time, this shipping policy applies to orders delivered within the United States.
If international shipping becomes available through ETHERVA, the applicable shipping charges, delivery times, and customs or import requirements will be displayed at checkout.
Contact Us
If you have any questions about your order or our shipping policy, please contact us through our website and include your order number whenever applicable.
ETHERVA
Premium Botanical Ingredients
Free Shipping Across the United States